SOCIAL VALUE

Air transport connects people, families, economies and cultures. Present in many areas of economic and social life, the Air France Group is committed to developing local activity via contractual procurement (notably with SMEs and sheltered sector companies), supporting tourism and solidarity programmes, and promoting diversity.

ECONOMIC & SOCIAL IMPACT

The dynamic created by the Air France Group’s activities plays a major role in the national economy.

(Information corresponds to 2019)

Through its presence in several regions of France, the Air France Group (Air France, HOP!, Transavia) contributes to the economic and social revitalization of the country and generates significant activity notably through its contractual procurement, taxes and tax revenue.

The Air France Group’s economic impact can be defined through 3 elements* -

. Direct impact, which covers the remuneration of staff posted in their home region, as well as the consumption of the group’s goods and services.

. Indirect impact, linked to the group’s activity but not directly generated by it. This includes expenditure by passengers and airport activity associated with Air France’s activity.

. Induced impact, which includes expenditure by beneficiaries (suppliers) of the direct and indirect impact including the public bodies benefitting from the tax generated by the Air France group’s activity.

The Air France Group develops three main activities in the country (passenger transport, freight transport and maintenance) and also works with hundreds of peripheral business sectors, producing across France services and products in multiple areas (catering, IT, radio communications, gearing, tyres, joinery, textiles, etc.).

The company also has a long-standing, active commitment to developing tourism in the French regions and contributes to France’s international reputation.

The resulting economic dynamic is reflected in the re-injection into the national economy of some 3.6 billion euros in tax contributions paid by the group and its employees in 2019 (+90% of staff work and pay tax in France) and 8.1 billion when taking into account the induced effects*

In 2019, on a national level, the Air France-KLM Group represented a total economic impact of 40 billion euros, i.e., 1.6% of GDP (580 euros/inhabitant). Overall, for every 1 euro invested, the Group generates 2 euros in the national economy*
*Source : Casteran/EM Strasbourg study conducted in 2019 on the contribution of the Air France Group including its subsidiaries in the country

SHELTERED SECTOR

For many years, Air France has been supporting disabled workers by working with companies in the sheltered sector via supply, subcontracting or service contracts (laundry, repackaging of headphones used on board, helping to reduce environmental impact, upkeep of green areas, etc.). In 2019, 20 million euros were invested in this sector.

PROFESSIONAL DEVELOPMENT

The Group supports initiatives that facilitate the emergence of skills, integrate young people through employment and integrate people in difficulty, notably through access to training programmes that lead to professions in the transport industry.

To facilitate access to careers in the air transport industry, Air France has set up specialized training programmes (notably for cadet pilots) and 5 organizations specializing in careers guidance and training – Airemploi, Jeremy, AFMAé, Ingénieurs pour l’école and Sodesi. These organizations provide students information about careers in aviation, guidance and support in pursuing new career paths, training and coaching.

In terms of diversity, the company implements internal recruitment and selection processes governed by a code of conduct. It has also signed several national charters such as the Diversity Charter and Parenthood Charter.

LOCAL DEVELOPMENT

Air France stimulates economic development in the areas it serves through its requirements in services and supplies from local companies, and contributes to the attractiveness of the regions, notably the Paris region, where Air France is based.

(Information corresponds to 2019)

A MAJOR PLAYER FOR PARIS AND ITS REGION

Air France supports more than 230,000 jobs (direct, indirect and induced) in this region and 80% of its employees work in the Paris region. In 2019, 50% of the company’s new recruits came from areas in the vicinity of CDG and Orly. In addition, 80% of trainees on a work/study contract at Air France come from the Paris region. Air France is one of the leading private employers in the Paris region.

Air France also works together with local elected officials and companies to promote economic development, housing, transport and training. This is the reason behind the company’s creation of the “Club des Acteurs du Grand Roissy” (a non-profit organization dedicated to developing the Grand Roissy area) or its participation in the private-public partnership “Orly International”.

The company is also a signatory of the “Entreprises et quartiers” convention, which illustrates its ambition to make a concrete contribution to the priority districts identified in the framework of urban policy.

Many revitalization initiatives have also been undertaken to maintain French geographic employment areas. For example, the company can provide technical and financial support to craft enterprises.

By promoting Paris and the Paris region on board its aircraft and on its markets, Air France is helping to make Paris the world’s leading tourist destination.

IN FRANCE

As the leading customer of French airports, the Air France Group (Air France and subsidiaries) is present throughout the country with services to and from Orly and Paris-Charles de Gaulle, facilitating access to destinations worldwide (multiple opportunities for rapid connections) and encouraging foreign investment and the establishment of foreign companies in France.

To ensure its operations, Air France works with more than 4,400 French suppliers throughout the country. These product and service purchasing contracts help to develop the activity of French companies and in some cases contribute to promoting regional know-how abroad. For example, the company supports the wine industry in France with 750,000 bottles of Champagne and some 1 million bottles of wine served to customers around the world every year. In 2019, Air France made 2.6 billion euros in purchases in France.

As the leading carrier of international tourists to France, Air France contributes to making France the world’s leading tourist destination. The company has a long-standing, active commitment to developing tourism in the French regions and contributes to France’s international reputation.

INTERNATIONAL MARKETS

The Group contributes to the economic and social development of countries and supports initiatives for developing responsible tourism. With 308 destinations in 116 countries, Air France-KLM has a dense and balanced network, making the group the carrier offering the largest intercontinental capacity between Europe and the rest of the world. As it is often one of the last international groups to leave a country in the event of a geopolitical crisis, and one of the first to return, Air France-KLM supports the opening-up and development of fragile countries.

. Developing responsible and sustainable tourism

Tourism contributes to economic activity and job creation and helps to lift communities out of poverty. As the concerns of tourism and air transport overlap, Air France is committed to educating its customers about responsible tourism and mobilizing its partners around long-standing partnerships with NGOs and universities, including for example -

ATR (Act together for Responsible Tourism), an association of tour operators, which aims to develop sustainable tourism.
Acting for Life, a historic partner of Air France, promotes responsible tourism as a virtuous circle that minimizes negative social, economic and environmental impact and generates greater economic benefits for local people.
The company also funds and screens ECPAT’s prevention campaign relaying information on the ravages of sex tourism on minors, on board its long-haul flights.

. Supporting entrepreneurship and skills development

Air France-KLM pursues its Open Innovation approach on international markets by notably participating in major international events –

CES in Las Vegas,
Africarena,
French Tech Hub and Africa Hub encounter,
Trianon Start-up supporting a Franco-Russian start-up exchange initiated by an encounter between Presidents Poutine and Macron.

Based near Bamako airport (Mali) and founded in 2005 with the help of Air France, IAMA (African Aeronautical Training Institute) provides comprehensive training related to careers in aviation to agents working for airlines or airport handling companies based in French-speaking Africa – regulatory training, ramp activity, traffic, passenger and cargo operations, etc.
As an IATA Accredited Training School, the Institute is internationally recognized and delivers IATA-stamped diplomas.

Via MATEA (Airport Equipment Maintenance and Technical Assistance), Air France has developed a sales service for reconditioned second-hand equipment. The aim is to guarantee the reliability and performance of equipment at African airports, by offering equipment at the best price to local materials handling companies, and through audits and repair missions. Air France offers African suppliers its experience in aeronautical equipment maintenance.

A BRAND AMBASSADOR FOR FRANCE

As the leading carrier for international travellers to France, the Group contributes to making Paris the world’s leading tourist destination. The company has a long-standing, active commitment to developing tourism in the French regions and contributes to France’s international reputation.

Around the world, both on the ground and on board, most of our services showcase French products, expertise and culture. France and Paris as destinations are featured in the Air France in-flight magazines, Air France Travel Guide and advertising campaigns on all Air France markets.

The company is also involved in cultural partnerships and major events that attract people from all over the world to France. As Atout France’s leading partner among tourism companies, Air France promotes French heritage and identity and France as a destination in all its partnerships.

Air France is also part of the Escales Culture programme, a partnership with the French Culture Ministry to promote France’s artistic wealth and heritage and forges special relationships with emblematic places.

RESPONSIBLE PROCUREMENT

Air France’s activity is largely linked to purchasing products and services and responsible cooperation with its suppliers.

(Information corresponds to 2019)

As a service company, the activity of the Air France Group (Air France and subsidiaries) is largely linked to its purchases, which represented 2.6 billion in France in 2019; optimization, innovation and integration of social responsibility in the supply chain are priorities.

For several years, Air France has been pursuing a responsible purchasing policy to incorporate the principles of responsibility into its supplier relations (control of ethical, social and environmental risks). Purchasers have thus been trained to respect the Group’s social responsibility principles, notably through the signature of a code of ethics, training, seminars, pooling of experience, etc.

From the start of the procurement process, the buyer/supplier relationship revolves around an initial questionnaire that addresses issues of social responsibility, the signing of a sustainable development charter (based on the principles of the United Nations Global Compact) and a contract that includes an ethical and environmental clause depending on the products and services concerned.
An evaluation of suppliers’ social responsibility performance by EcoVadis (a CSR performance evaluation organization) completes this process.

INNOVATING WITH SUPPLIERS

Air France considers its suppliers as genuine partners in shared growth. In this capacity, it supports them in their search for innovative solutions and in analysing the environmental impact of products. When drawing up specifications, the specifier, in coordination with the buyer, defines the environmental and social characteristics to encourage the supplier to not only develop the environmental performance of its products but also to commit to a sustainable development strategy.

Air France entrusts a significant part of its purchases to small and medium-sized enterprises (SME) and fosters their development as well as that of start-ups in initiatives such as the creation of an innovation desk, participation in incubators on specific themes.
Air France, a member of the SME Pact, draws up an annual action plan to govern its relationships with SMEs (medium-sized businesses, Start-ups and VSBs)

SHELTERED SECTOR

Air France cooperates with associations and sheltered sector companies on multiple projects representing a procurement budget of around 20 million euros for the Group in 2019. Air France supports these companies in their efforts to innovate and create new activities such as laundry, repackaging of audio headsets distributed on board, helping to reduce environmental impact, upkeep of green areas, etc.

SUPPORTIVE PARTNERS

Air France plays an active role in international development through its social and humanitarian projects, including numerous actions in favour of children in need.

The Air France Foundation was set up in 1992 by the Air France. A pioneer in the field of corporate foundations, it has chosen to support the cause of children in need. For nearly 30 years, it has been studying, selecting and financing educational projects in favour of sick, handicapped and severely disadvantaged children in countries where Air France operates. The network of Friends of the Foundation has more than 4,500 staff members for various volunteer work, skills sharing and fundraising.

Acces to the Air France Foundation web site

Air France Humanitarian Sponsorship Department

This department supports NGOs working in favour of children (providing tickets for medical teams, repatriation of sick children, help with the transport of medical equipment and emergency health care).

Acting for Life

For more than 40 years, the company has been a partner of the NGO Acting for Life, active in Africa, Latin America and Asia, in the implementation of economic and territorial development programmes, support for small-scale livestock and agricultural producers, and professional integration and training for the most disadvantaged populations. Acting for Life is recognized as a public interest association in France.

Aviation sans Frontières

Air France contributes to the humanitarian and medical equipment air transport assignments carried out by Aviation Sans Frontières. Volunteer staff members accompany sick children from the NGO. In 2019, the humanitarian air transport association "Aviation sans Frontières" accompanied 1,200 children on board Air France flights and dispatched nearly 8,400 parcels of medicines and medical equipment.

Gawad Kalinga

Air France-KLM is a partner of the Gawad Kalinga association, through the involvement of local teams and since 2015 at corporate level. Gawad Kalinga benefits from the Flying Blue Miles donation programme.

Flying Blue

Air France-KLM's frequent flyer programme, Flying Blue, offers its members the opportunity to support 18 NGOs by donating Miles (70 million Miles offered in 2019). In the same year, an exceptional 3 million Miles were donated to the French Red Cross to respond to the emergency crisis in Mozambique.

In addition, to honour the commitment and mobilization of all those working in public hospitals and nursing homes in the regions most affected by COVID-19, Flying Blue, the Air France - KLM loyalty programme, is joining forces with the Fédération hospitalière de France (FHF) to offer miles donated by their members.
Flying Blue is committed to doubling its members' donations up to 75 million Miles.

SOCIAL VALUE

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