Your trip
Since 1933, Air France has been promoting and highlighting France throughout the world. More than 42,000 staff that make up its workforce are committed on a daily basis to offering each customer a unique travel experience. Every day, the men and women of Air France use their knowledge and expertise to provide our customers the highest standards of quality and safety. Whether they work on the ground or on board our flights, everyone is committed to making the Air France travel experience a memorable and enjoyable moment.
Since the outbreak of the Covid-19 virus, Air France has introduced exceptional measures, grouped together under the Air France Protect label, to ensure that passengers can travel with complete peace of mind.
Air France Protect, the promise of a stress-free trip 
With Air France Play, get your journey off to a great start!
If you wish to access a wide choice of newspapers and magazines, download the Air France Play app to enjoy a selection of entertainment before and during your flight. The content is accessible from 30 hours before the flight’s departure.
The Air France App, the essential travel companion
With the Air France App, organize your trip in just a few clicks on your smartphone.
Purchase a ticket, display your boarding pass, consult flight schedules…the Air France offer at your fingertips!
Air France App – watch the video
Air France has created Kids Solo, a service for children travelling alone.
A comprehensive offer comprising special assistance and a range of adapted services for our young travellers aged between 4 and 17.
Kids solo – watch the video
Air France offers the Kids Solo service to customers travelling as a family.Our agents make sure your flight is a truly pleasant experience by providing personalized services at the airport and on board the flight.
On all its flights, Air France proposes special services for passengers with a reduced mobility to make their journey easier. With SAPHIR, Air France’s dedicated assistance service available in 20 countries worldwide, our advisors provide passengers with comprehensive support in organizing their trip.
Saphir service – watch the video
SkyPriority, easy, priority access at more than 1,000 airports within the Skyteam network. From check-in, baggage drop-off and delivery to priority at security checkpoints and boarding, an exclusive service offering eligible customers fast, priority access at the airport.
Air France gives all its passengers travelling in Business class access to over 600 Skyteam lounges worldwide, including nearly 40 Air France lounges. The Air France lounges offer an enhanced range of services in a calm and relaxed environment.
See our lounges
A trip on board Air France La Première holds the promise of a unique, exclusive and personalized experience. From arrival at the airport to the special welcome reserved on board and a baggage porter service, a privileged La Première experience awaits our guests with attention to every detail. At Paris-Charles de Gaulle, an exceptional lounge is dedicated to our La Première customers.
The La Première experience
Find travel essentials and much more on the Air France branded items store.
The French elegance and art of living in one click!
With La Première, Air France is breaking the conventions of service excellence to provide a unique and tailored travel experience for customers attentive to the smallest details. In its display of French elegance and haute couture references, the VIP spirit of the La Première adorns four exclusive individual suites. In this cabin, everything has been designed to give Air France passengers an unrivalled experience of privacy, comfort and sophistication.
A space designed for working, resting or enjoying some entertainment. On board Air France’s long-haul Business cabins, customers can organize their time as they wish, in an environment that combines well-being with modern comfort.
In an elegant and serene atmosphere, the cabin crew pay special attention to each customer to ensure their well-being and provide a highly personalized service by pampering them throughout the duration of the trip.
Fully redesigned to ensure customers’ optimal well-being, the Premium Economy cabin is available on intercontinental flights.
This elegantly-designed cabin offers customers a relaxed and spacious environment, making it a place to rest and relax while in the air.
A trip in the Economy cabin offers customers a wide choice of services – the comfort of a wider seat featuring new seat cushions, a wide and varied dining offer and a wide choice of entertainment on latest-generation HD touchscreens with a selection of programmes catering to all ages.
This elegantly-designed cabin offers customers a relaxed and spacious environment, making it a place to rest and relax while in the air.
Customers can personalize their entertainment selection from a choice of over 200 films, a diverse collection of TV series and programmes as well as cartoons.
The range of entertainment has been further expanded to include a selection of close to 700 albums and 17 radio stations along with touchscreen apps.
Air France enhances its customers’ in-flight experience by inviting them to stay connected throughout their flight.
With AirFranceCONNECT, customers can access 3 WIFI passes on their personal devices.
Customers can also enjoy additional entertainment free of charge, notably on board short and medium-haul flights not equipped with individual in-seat screens.
In the La Première cabin, Air France customers enjoy an exclusive high-flying gourmet experience with a selection of exquisite dishes and wines on the La Première menu.
In Business class, on flights departing from Paris and certain international airports, Michelin-starred leading French chefs devise the dishes served on board.
In Premium Economy, customers enjoy a complete French-style meal including a starter and dessert inspired by the Business menu.
Passengers in Economy class enjoy a tasty meal comprising the emblematic bread, wine and cheese that make up a typical French meal. They can also choose from two hot dishes.
High-flying dining with gourmet creations designed by Michelin-starred chefs
For many years, the airline has upheld a French culinary tradition that combines excellence, pleasure and exclusivity on board its flights. It has achieved this by enlisting some of the world’s most prestigious chefs.
Throughout the year, Air France entrusts the creation of its dishes on its La Première and Business menus to renowned chefs in collaboration with the Servair Culinary Studio - Andrée Rosier, Régis Marcon, Anne-Sophie Pic and Michel Roth, Emmanuel Renault, Daniel Rose, Marcel Ravin, to name but a few, take turns to surprise customers.
The various chefs are thus involved in designing the menus, choosing the products and creating the recipes that can be enjoyed on flights on departure from Paris and many more airports worldwide.
As an alternative to the complimentary menu served on board, Premium Economy and Economy customers on long-haul flights can order one of the 5 A la Carte Menus up to 24 hours before the flight’s departure. These menus comprise a starter, a main dish, cheese and dessert.
The dishes are renewed throughout the year for additional variety.
On departure from Paris, 5 menus are on offer – “Fauchon”, Healthy, Ocean, Tradition and My Fun Menu. Customers can choose from 3 menus on departure from the French Overseas Departments, USA, Canada, Africa and Asia – Ocean, Tradition and Italia.
